STORE POLICY

Store Policy – Illusions Jewels

At Illusions Jewels, we believe shopping for jewellery should feel reassuring, transparent, and delightful. Please take a moment to review our store policies to understand how we serve you better.

Accepted Payments

We offer secure and convenient payment options to ensure a smooth checkout experience.

We accept:

UPI Payments (Google Pay, PhonePe, Paytm, etc.)
Credit & Debit Cards (Visa, MasterCard, RuPay)
Net Banking
Wallets & EMI options (subject to eligibility)
Cash on Delivery (available on selected pincodes)

All online payments are processed through Razorpay, a trusted and fully encrypted payment gateway, ensuring your payment details remain safe and confidential.

Shipping Policy

Order Processing

Orders are processed within 1–2 working days after confirmation.
Each piece is carefully inspected and securely packed before dispatch.

Delivery Timeline

Standard delivery time is 2–4 working days, depending on your location.
Delivery timelines may vary slightly during peak wedding seasons, festivals, or unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout.
Any special delivery requests can be discussed prior to placing the order.

Tracking

Once your order is shipped, you will receive tracking details via email or WhatsApp to follow your delivery journey.

Packaging & Care

Every Illusions Jewels order is packed with care in premium protective packaging to ensure it reaches you safely and beautifully presented.

We recommend storing jewellery in a dry place, away from moisture, perfumes, and direct sunlight to maintain its finish and shine.

Payment Methods

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